Structuring for Success

The question I'm asked most often by clients is, "what's the right structure for our communications and marketing office?" They're...

Ethical Decisions: 8 Steps

Several years ago I was serving as ethics officer for my local chapter of the Public Relations Society of America. I wanted to get a...

Leadership Lessons from the U.S. Army

It’s all about culture,” says retired U.S. Army Major General John F. Batiste. “If you don’t build your structure around values, it’s not...

Survival Tips for College Presidents

Based on our decades of experience counseling campus CEOs on both the public relations and legal aspects of crises of all kinds, we’ve...