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Terms and Conditions

Terms of Service

Services are provided by Courville and Linville LLC.

Payments

Payments are due at the time of service or as outlined in your custom service agreement. We accept Venmo (business profile: @DrJoeBrennan), ACH, bank transfers and credit/debit cards. Contact us for more information.

 

Cancellations & Refunds

Clients may cancel their engagement at any time. Upon providing a written notice of cancellation, clients will receive a full refund for any unused portion of the contracted service package, unless otherwise specified in our agreement. Refunds are processed back to the original payment method within 15 business days. 

 

24 hour Notice Requirement

Cancelling, changing or missing a session without 24 hours notice will result in the client owing the full fee for that session.

 

Contact

For billing inquiries, please contact joe@josephabrennan.com or +1-646-926-2611

Data and Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. We do this in order to carry out our legitimate business interests, which include communicating with you about our services and your needs, arranging meetings and accepting payment. We do not sell or share your data with anyone, other than as described below.

Wix.com  hosts our website, the platform that allows us to market our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Here is their privacy and data policy.

We use Stripe.com for invoicing. We share only the data necessary to generate an invoice and receive your payment, including name, address, phone, email, and type and date of services provided. Here is Stripe's privacy policy.

 

In addition, we may use Google Analytics and/or other software tools to measure and collect certain data about your visit to this site, including the Internet protocol (IP) address used to connect your computer to the Internet; session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We collect this data and share it with the providers of these services in order to improve your user experience on this site.

 

When you use our online scheduling tool to book a call, we also collect personally identifiable information (including your name, email, and phone number, calendar information and any information that you enter into the booking form). We do not share this information with any third parties, except for the provider of our scheduling tool, Calendly. Here's their privacy and data policy.

Data you share with us becomes part of our business records, which are stored in Google Workspace. Here is more about Google's data protection and privacy practices.

This site uses cookies, which are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. For details, please read Wix's cookies help page.  

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us by email joe@josephabrennan.com or by phone at 1-646-926-2611.

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