Here are some of my favorite resources about trauma-informed approaches to communications and leadership.
If you or a loved one is experiencing a mental health crisis or thinking about suicide, help is available. Call or text 988 for free, confidential support, 24/7. The nationwide 988 Suicide and Crisis Lifeline is available everywhere in the United States.
Brown, Brene’. Dare to Lead: Brave Work. Tough Conversations. Whole Hearts. New York: Random House, 2018.
Brown, Brene’. Courage and Vulnerability Part 1: Definitions and Myths (PDF file). Accessed on BreneBrown.com on 4/16/22. https://brenebrown.com/wp-content/uploads/2021/09/Integration-Ideas_Courage-and-Vulnerability_092221.pdf
Centers for Disease Control and Prevention. CERC [Crisis and Emergency Risk Communication] Manual (website). https://emergency.cdc.gov/cerc/manual/index.asp
Centers for Disease Control and Prevention. CERC: Psychology of a Crisis (downloadable PDF). https://emergency.cdc.gov/cerc/ppt/CERC_Psychology_of_a_Crisis.pdf
Conti, Paul. Trauma: The Invisible Epidemic. Boulder, Colorado: Sounds True, 2021.
Edmondson, Amy. Psychological Safety and Learning Behavior in Work Teams.
Administrative Science Quarterly, Vol. 44, No. 2 (Jun., 1999), pp. 350-383
Edmondson, Amy C. and Per Hugander. 4 Steps to Boost Psychological Safety at Your Workplace. Harvard Business Review, June 22, 2021. https://hbr.org/2021/06/4-steps-to-boost-psychological-safety-at-your-workplace
Felitti, VJ, and R F Anda, D Nordenberg, DF Williamson, AM Spitz, V Edwards, MP Koss, JS Marks. Relationship of childhood abuse and household dysfunction to many of the leading causes of death in adults. The Adverse Childhood Experiences (ACE) Study. Am J Prev Med. 1998 May;14(4):245-58. Accessed via PubMed: https://pubmed.ncbi.nlm.nih.gov/9635069/
Freyd, Jennifer J. Institutional Betrayal and Institutional Courage (website). No date. https://dynamic.uoregon.edu/jjf/institutionalbetrayal/
Goldman, E and A. Aiello, M. Uddin, J. Delva, K. Koenen, L.M. Gant, S. Galea.
Pervasive exposure to violence and posttraumatic stress disorder in a predominantly African American Urban Community: The Detroit neighborhood health study. J Traumatic Stress 24:6, Dec. 2011. https://doi.org/10.1002/jts.20705
Jeremy Porter Communications. Message grid: 27/9/3 — 27 words, nine seconds, three messages (website dated Dec. 1, 2014). https://www.jrmyprtr.com/27-9-3-message-grid/
Manning, Katharine. The Empathetic Workplace: 5 steps to a compassionate, calm and confident response to trauma on the job. HarperCollins Leadership, 2021.
Manning, Katharine. We need trauma-informed workplaces. Harvard Business Review, March 31, 2022. https://hbr.org/2022/03/we-need-trauma-informed-workplaces
Martin, Megan. Fostering Psychological Safety In The Workplace. Forbes, 2021.
Mayo Clinic. Post-Traumatic Stress Disorder (PTSD) (website). No date. https://www.mayoclinic.org/diseases-conditions/post-traumatic-stress-disorder/symptoms-causes/syc-20355967
Mental Health First Aid. https://www.mentalhealthfirstaid.org/ (website)
Neff, Kristin. Exercise 2: Self Compassion Break (web page). https://self-compassion.org/exercise-2-self-compassion-break/
Peck, M. Scott. The Road Less Traveled: A New Psychology of Love, Traditional Values and Spiritual Growth. New York: Touchstone, 1978.
The Recovery Village at Baptist Health. Post-Traumatic Stress Disorder (PTSD) (web page). https://www.floridarehab.com/co-occurring-disorders/ptsd/
SAMHSA: Substance Abuse and Mental Health Services Administration. Trauma and Violence (website). No date. https://www.samhsa.gov/trauma-violence#:~:text=SAMHSA%20describes%20individual%20trauma%20as,physical%2C%20social%2C%20emotional%2C%20or
U.S. Dept. of Veterans Affairs, National Center for PTSD. How Common is PTSD in Adults? (website). No date. https://www.ptsd.va.gov/understand/common/common_adults.asp
Van der Kolk, Bessel. The Body Keeps the Score: Brain, Mind and Body in the Healing of Trauma. New York: Penguin Books, 2014.